Frequently Asked Questions
(F.A.Q).
Please refer to these F.A.Q before opening a ticket.

How do I place an Order?
1. First you need to sign up or Login at Narcissa.dev
2. Login with your registered username and password
3. Add money to your Narcissa wallet; We Accpet (PayPal, Crypto & Payeer).
4. Click new order
5. Select the service you would like to purchase
6. Enter the URL [Profile Must Be Public]
7. Place the order
2. Login with your registered username and password
3. Add money to your Narcissa wallet; We Accpet (PayPal, Crypto & Payeer).
4. Click new order
5. Select the service you would like to purchase
6. Enter the URL [Profile Must Be Public]
7. Place the order
What is a Partial Status?
Partial status is when we partially refund the remains of an order.
Sometimes we are unable to deliver a full order, so we refund you the remaining undelivered amount
Example: You bought an order with a quantity of 1000 are charged $1, let's say we delivered 900 and the remaining 100 we couldn't deliver, we will then 'Partialy Refund' the order and reimburse you the remaining $100 [$0.10 in this example]. The funds will be added to your account balance account balance.
Sometimes we are unable to deliver a full order, so we refund you the remaining undelivered amount
Example: You bought an order with a quantity of 1000 are charged $1, let's say we delivered 900 and the remaining 100 we couldn't deliver, we will then 'Partialy Refund' the order and reimburse you the remaining $100 [$0.10 in this example]. The funds will be added to your account balance account balance.
Want Free Funds on Narcissa?
It's Easy!
All you have to do is invite your Friends/Family with your referral link and you will receive 5% in funds from the amount of money spent by your referee.
We pay only for new customers. Any re-registration and abuse will be rejected and your referral account will be terminated.
Still Not Sure? Contact Us Via Support
All you have to do is invite your Friends/Family with your referral link and you will receive 5% in funds from the amount of money spent by your referee.
We pay only for new customers. Any re-registration and abuse will be rejected and your referral account will be terminated.
Still Not Sure? Contact Us Via Support
How do I Mass Order?
You put the service ID followed by ' | ' followed by the link followed by ' | ' followed by quantity on each line to get the service ID of a service please check here: https://narcissa.dev/services
Let's say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd ,asdf qwez
From the Services List @ https://narcissa.dev/services the service ID for this service "Instagram Followers [REAL] is 102
Let's say you want to add 1000 followers for each account, the output will be like this
ID|LINK|Quantity
or in this example:
102|abcd|1000
102|asdf|1000
102|qwez|1000
Let's say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd ,asdf qwez
From the Services List @ https://narcissa.dev/services the service ID for this service "Instagram Followers [REAL] is 102
Let's say you want to add 1000 followers for each account, the output will be like this
ID|LINK|Quantity
or in this example:
102|abcd|1000
102|asdf|1000
102|qwez|1000
How do I Contact Support?
For any query, you may create a ticket which is located on the drop down menu or alternatively you may wish to contact support through live chat.
How can I Buy Bitcoin using PayPal?
You can buy bitcoin with PayPal using Paxful
We also offer a 5% Bonus on deposits with Cryptocurrency!
We also offer a 5% Bonus on deposits with Cryptocurrency!
Why did my Followers drop (Go Down)?
Generally social media platforms update every few days, weeks or months to remove inactive accounts, because of this some numbers may drop. We have included this information in the description of our services where it states the amount of followers that it’s estimated to drop due to Instagram removing them.
Since there is a good chance that your followers may drop, we recommend the Permanent Follower Option or refill service , all you need to do is go to Orders and press the refill button unless you have automatic refill version in which you don’t have to do anything.
Since there is a good chance that your followers may drop, we recommend the Permanent Follower Option or refill service , all you need to do is go to Orders and press the refill button unless you have automatic refill version in which you don’t have to do anything.
Why was my Order Canceled?
We understand that if your order is cancelld automatically is frustrating. This can happen for the following reasons: You entered the wrong url or format. Old followers/likes are dropping. You have used the maximum limit of base on the particular service. There are major update in the social media platform. We endevour to solve issues as quickly as possible. Please contact us should you have any questions with regards to cancelled orders.
What does "Refill/No Refill" mean?
Some social media platforms perform updates every few weeks or months to remove inactive accounts, this might cause some of your numbers to drop. If you buy a service with "Refill", you will be eligible to get back the followers that have dropped via the refill button on your Orders or via a Ticket. In case you do experience a drop, having "Refill" on your order ensures we will add back the dropped service to your account free of charge as long as it falls within the refill period listed in the service description. Please note that services with refill might be marked with "R" followed by a number that indicates the refill period in days.
Example: "R30" means that the service offers 30 days worth of refills.
Example: "R30" means that the service offers 30 days worth of refills.
How do I get YouTube or Facebook comment links?
AIn order to retrieve YouTube or Facebook comment links, simply right click on the time of comment, then click on “Copy Link Address”, then paste it in a new tab and check if it will take you to the comment you are looking for, and if it does then you’ve done it correctly!